Privacy Policy
This page sets out what data wearjackets.com collects, why, and what happens to it.
Data We Collect at Checkout
· Name
· Billing address
· Shipping address
· Email address
· Order details, including size, colour and any custom measurements supplied
· Payment confirmation data
Data Collected Automatically
· IP address and approximate location
· Browser type, device type and operating system
· Pages visited and time spent on each
· Referring website
· Cookie data
Payment Data
Full card numbers are not stored on our servers. Payments run through Payment providers, who process card data under their own security standards. We receive confirmation that payment cleared and the last digits of the card for reference only.
Why We Use It
· To process, produce and ship your order
· To send order confirmations, dispatch notices and tracking
· To answer questions and handle returns or exchanges
· To detect and prevent fraudulent transactions
· To analyse site performance
· To send marketing emails, where you have opted in
Marketing Emails
Marketing emails are sent only to people who signed up for the newsletter or ticked the marketing box at checkout. Every one includes an unsubscribe link.
Order confirmations, dispatch notices and tracking emails are transactional, not marketing. You will continue to receive those for orders you have placed even after unsubscribing.
Cookies
The site uses three types of cookie:
· Essential cookies, which keep the cart working and sessions active
· Analytics cookies, which record which pages are visited
· Marketing cookies, which allow advertising on other platforms
You can block or clear cookies in your browser settings. Checkout will not function without essential cookies enabled.
Who We Share Data With
We do not sell personal data. It is shared only where necessary:
· Shipping carriers, who need the delivery address
· Payment processors, who handle the transaction
· Email providers, who send confirmations and newsletters
· Analytics providers, including Google Analytics
· Authorities, where legally required
Security
The site runs over SSL. Internal access to customer data is restricted to staff who need it. No system is completely secure, but these are the measures in place.
Retention
Order records are kept for 10 years for accounting and warranty purposes. Marketing contacts are kept until unsubscribed. Deletion requests are honoured except where records must legally be retained.
Your Rights
Depending on your country, you may be able to:
· Request a copy of the data we hold on you
· Correct inaccurate information
· Request deletion
· Object to or restrict processing
· Withdraw marketing consent
Email sales@wearjackets.com to exercise any of these. We respond within 2 working days.
Children
The store is not intended for anyone under 16 and we do not knowingly collect their data. Contact us if you believe a child has submitted information and we will delete it.
External Links
Pages on this site may link elsewhere. We do not control those sites or their privacy practices.
Policy Changes
This policy may be updated. The revision date above shows when it last changed. Registered customers will be emailed about significant changes.