Terms & Conditions
These terms apply to wearjackets.com and to every order placed through it. Placing an order means you accept them.
Who We Are
WearJackets is operated by Auraa Prime Ltd. "We" and "us" refer to WearJackets. "You" refers to the customer.
Orders
Submitting an order is an offer to buy. The contract forms when we send an order confirmation email, not at the moment of payment.
We can decline an order where:
· The item is out of stock or discontinued
· A price or description error has occurred
· Payment cannot be authorised or verified
· Fraud is suspected
· The delivery address is outside our shipping network
Declined orders are refunded in full.
Prices
Prices are in USD and can change without notice. The price charged is the one displayed when you complete checkout.
Customs duties and import taxes are not included and are paid by the customer. Rates vary by country and we cannot calculate them in advance.
Where an item is listed at a clearly incorrect price because of a technical error, we may cancel and refund rather than fulfil the order.
Payment
We accept PayPal, Wise, Visa, Mastercard, AMEX, and Klarna. Full payment is taken at the time of ordering. Production does not begin until payment clears.
Product Images and Descriptions
Colours can display differently depending on your screen. Leather varies naturally in grain, texture and shade between pieces. Neither counts as a defect.
Sizing and Custom Orders
Check the size chart before ordering.
Where you supply custom measurements, those measurements are your responsibility. A custom jacket cut to the figures you provided cannot be returned because the fit is wrong. Have someone else measure you rather than doing it alone.
Delivery
Delivery estimates are estimates. We are not liable for delays caused by carriers, customs, weather or other factors outside our control.
Risk passes to you on delivery to the address you supplied. Incorrect or incomplete addresses are your responsibility, and parcels returned for that reason incur a reshipping fee.
Returns
The Returns & Exchange page sets out the full process. Those terms form part of this agreement.
Warranty
Jackets carry a 3 month warranty against manufacturing defects in stitching, hardware and materials.
The warranty excludes:
· Normal wear, fading and natural patina
· Damage from misuse or accidents
· Alterations or repairs done by anyone else
· Damage from water, heat or chemicals
Warranty claims go to sales@wearjackets.com with your order number and clear photographs of the fault.
Intellectual Property
Photographs, product descriptions, logos and site design belong to WearJackets and may not be copied or used commercially without written permission.
Liability
Our liability for any product claim is limited to the amount paid for that product. We are not liable for indirect or consequential loss.
Nothing here affects your statutory consumer rights.
Amendments
Terms can be revised at any time. The version live when you ordered governs that order.